Privacy policy
Turkish Roast Coffee (“we,” “our,” “us”) operates this website and online store, including all related features, content, products, and services (collectively, the “Services”). Our store is powered by Shopify, which allows us to provide you with a seamless and secure shopping experience.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs with respect to personal information handling.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
We may collect the following categories of personal information depending on how you interact with our Services:
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Contact Information – name, shipping and billing addresses, email, phone number.
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Payment Information – credit/debit card numbers, transaction details, and billing records.
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Account Information – username, password, preferences, saved items, and order history.
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Transaction Information – items viewed, added to cart, wishlisted, purchased, or returned.
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Communications – messages you send us (customer support, inquiries, reviews).
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Device/Usage Information – IP address, browser details, network data, interaction logs, cookies, and similar technologies.
How We Collect Information
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Directly from you (e.g., account creation, checkout, support inquiries).
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Automatically via cookies, analytics, and browsing behavior.
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From service providers like Shopify, payment processors, and shipping partners.
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From third parties/partners for marketing or delivery purposes.
How We Use Your Information
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To Provide Services – process orders, manage your account, ship products, process returns, and deliver personalized shopping experiences.
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Marketing & Promotions – send newsletters, promotions, and display personalized ads.
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Security & Fraud Prevention – detect, investigate, and prevent fraud or unauthorized activity.
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Customer Support – respond to inquiries, troubleshoot issues, and assist you.
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Legal Compliance – meet regulatory obligations, respond to lawful requests, or enforce our policies.
How We Share Your Information
We may share personal information with:
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Shopify (our ecommerce platform) to operate our store.
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Service providers (IT, payment processors, shipping, analytics, cloud storage).
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Marketing partners to provide targeted advertising.
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Business partners/affiliates as needed.
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Authorities when required by law or for fraud prevention.
Relationship with Shopify
Our store is hosted by Shopify. Information you provide is processed by Shopify and may be transferred internationally. To learn more about Shopify’s privacy practices, visit Shopify Privacy Policy.
Children’s Data
Our Services are not intended for children under the age of majority. We do not knowingly collect personal data from minors.
Security & Retention
We take appropriate security measures but cannot guarantee 100% security. We retain your information only as long as necessary for business, legal, or compliance reasons.
Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you.
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Request deletion, correction, or portability of your data.
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Opt out of targeted advertising or marketing emails.
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Withdraw consent where applicable.
To exercise these rights, contact us at bulentny@gmail.com.
International Transfers
If you are located outside the United States, please note that your information may be transferred and stored in other countries, including the U.S.
Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last updated” date.
Contact Us
For any questions, concerns, or privacy-related requests, please contact us:
Turkish Roast Coffee
Alto Kitchens LLC
1376 State Street
Bridgeport, CT 06605
United States
📧 bulentny@gmail.com